
Step 1: On your phone go to “ Settings”, then tap to “ Backup and Reset” option. Note: Before you factory reset your phone, remember to backup all your data as it will erase all your saved data from your phone. Here follow the steps to factory reset your Android phone to fix the Unfortunately Snapchat has stopped working on Android: Factory reset remove all the virus from your phone. To get rid of Snapchat not loading on Android, you need to factory reset your Android phone. Method 9: Factory Reset Your Android Phone Now, open your Snapchat and see the issue is solved or not. Step 3: After that enter new Wi-Fi network password to which you want to connect your phone and tap on Connect option. Step 2: Next tap Wi-Fi network that you have connected, then to stop the connection to that Wi-Fi you need to tap on “ Forget” button.

Step 1: On your smartphone tap on Wi-Fi option that will open the settings menu. So, to solve this problem you need to connect your phone to another Wi-Fi network or data plane.įollow the below steps to connect your phone to another Wi-Fi to solve the issue. If your Wi-Fi is not stable then this may cut your phone connection to Wi-Fi that causes Snapchat keeps crashing issue. Method 8: Connect Your Phone To Another Wi-Fi You can also visit Down Detector website to check if Snapchat is down or not. To check your Snapchat is down or not you need to use the Down Detector app that show you live outage map which help in looking the Snapchat app service is down or not. Method 7: Check If Your Snapchat App Is Down Step 4: Scroll down and tap on “ Clear Cache” option and follow the onscreen instructions to clear all cache as shown in the image below.Īdditional Reading: How To Fix “ keeps stopping” Error Steps 1: On your Android phone open Snapchat app. Note: Clearing the cache from the app will not delete your snaps and data.
